Terms of payment

Conditions under which we charge
Methods of payment

The customer undertakes to pay for the ordered product to the online store etnobutik-mara.com in the way he chose when placing the order:

1. Payment by cash on delivery

When delivering the shipment, the buyer hands over the specified amount to the Croatian Post employee, and the funds will then be delivered to the address or paid into the ETNO MARA business account. The maximum ransom amount can be HRK 10,000, and the buyer pays a payment service fee in addition to the specified ransom amount.

2. Bank transfer

The IBAN is composed of a maximum of 34 alphanumeric characters that precisely identify the country, the bank and the client’s bank account. such account determination enables automatic processing and processing of orders to the user’s account. If the IBAN is not specified on the payment order, foreign banks subsequently charge processing costs. If you submit a payment order electronically, the IBAN is entered without empty fields or spaces, and on a paper payment order, each of the four characters must be separated by one empty field.

3. Card processing – Credit card payment security

Ordered products or services are paid online by MasterCard, Visa, Visa Electron, Visa Premium debit and credit cards.

Visa All countries
Mastercard All countries
American Express All countries except Brazil, Malaysia, and The United Arab Emirates

Confidentiality of your data is protected and ensured by using STRIPE. Online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is the process of encrypting data to prevent unauthorized access during its transmission. This enables safe transfer of information and prevents unauthorized access to data during communication between the user’s computer and the WebPay service, and vice versa. The WebPay service and financial institutions exchange data using a virtual private network (VPN), which is protected against unauthorized access. Webteh Payment Gateway is certified according to PCI DSS Level 1 security standard prescribed by Visa and MasterCard rules. The merchant does not store credit card numbers and the numbers are not accessible to unauthorized persons.

Statement of conversion

Regardless of the selected payment currency, all payments are made in kunas, and banks and card companies perform internal currency conversion according to their own exchange rate.